Personalization intro HTML
Solution
Personalization

An important step towards maximizing your conversion is personalization. By collecting data about your visitors' behavior, you can offer them personalized experiences that will help increase conversion.

This allows you to turn your visitors into customers in an interactive way by offering them a personalized feed and personalized recommendations.

Tweakwise solution Personalization

Personal Merchandising

Take your merchandising to a new level! The Personal Merchandising module allows you to choose the compilation of your sorting. Create your own sorting grid by dragging and dropping conditions in the visual tool. You could place 'best sellers' in the second position, 'new products' in the fourth position, and so on. This creates a dynamic grid that doesn't interfere with the default sorting. You can even create personal grids for every user. Duplicates are deleted automatically.

This feature is present in the following levels
Premium

Read more about Personal Merchandising
Read more about the personal feed


Personal recommendations

Your visitors search for a lot of products, but what if you start recommending the products that they need before they even search for them? The Personal recommendations module offers your customers recommendations based on their past behavior. You'll recommend the right products using machine learning and rules that you can set up yourself. Users will even receive personalized recommendations in their current session. This module is easily integrated in mailings.

This feature is present in the following levels
Premium

Read more about personal recommendations


E-mail integration

Let your visitors know you take their interests seriously! All our different personalization features are applicable in mailings. This means you could, for example, place a row of recommended products in your newsletter, based on their last viewed products. In any case, it's your rules that determine which recommendations are shown.

This feature is present in the following levels
Premium

Read more about e-mail integration

Level Premium Personalization HTML
 
Level
Premium
Price on request

The cream of the crop: personalize your offer for each visitor and give them a valuable and relevant experience in your shop. By intelligently analyzing and using user data, everyone gets a personalized feed. The personal recommendations can even be used in email. That really makes an impression!

Interested?

Request a quote or a demo!

Request a quote Request a demo

This table shows you which features you will be using at this level by default.

Capacity
Products standard included up to
Number of imported SKU/products
5K
Categories standard included up to
Number of imported categories
100
Updates standard included up to p/m
Number of monthly updates
30
Incrementele updates
Use the back-end API to update incrementally
0
Incremental updates standard included up to p/m
500K
Site Search
Instant search
Klanten krijgen al tijdens het typen zoekresultaten te zien.
Search API
Our advanced Search API can be used on all platforms and will give you the possibility to get the best out of your search.
Typo tolerance (Autocorrection)
The algorithm solves typos in a smart way.
Synonyms
Set up synonyms for terms such as 'couch - sofa'.
Manage algorithms
Manage your search algorithm for the best results.
Multilingual
Let your customers search in various languages.
Search banners
Show custom banners for certain search queries, such as a brand.
Autocomplete
Finish the search phrase based on wisdom of the crowd.
Dynamic redirects
Redirect your visitors to a category or another page.
Content search
Let your visitors land on the right page if they search for it.
Merchandising
All listerpages
The Merchandising options work on all your lister pages.
Sorting rule builder
Set up your own sorting rules based on properties.
Sorting templates
Compile sorting rules on templates and use them in your categories.
(Smart) Facets & filters
Sort filters and filter values based on usage.
Visual Merchandising
Position products on top of a category to push sales.
Guided Selling
Lead your visitors to the right product using a dialog based on properties.
Recommendations
Featured products
Highlight special products in galleries throughout your shop.
Up- & cross-selling
Show additional or alternative products for the current product.
Business rule builder
Compile recommendation rules based on sorting rules.
Manual featured products
Manually choose specific products for your recommendation galleries.
Personalization
Personal Merchandising
Make your lister pages dynamic by adding components based on sorting options: last viewed, based on previously bought, certain brands or properties and more.
Personal feed
Your shopping page will turn into a dynamic feed, social media-style, in which your customers’ behaviour and interests are integrated.
Personal Recommendations
Toon recommendations op basis van het gedrag van je bezoekers. 'Voor jou geselecteerd'
Personal E-mail Recommendations
Use your compiled recommendations in newsletters.
Personalization capacity
ProfilesStandard included up to
A profile is a collection of data about every user which is used to feed the personal features
100.000
MeasuresStandard included up to
A measure is a property that is used to build up profiles. This could be, for example, designer, color or any other property
5
DimensionsStandard included up to
Per instance, you will choose a dimenstion in which measures are processed for the personal features. For example, category or brand. The user profile is then built within that dimension.
1
Number of values per dimensionStandard included up to
The number of values that can be used by the personal feed.
10
Profile processing workersStandard included up to
The number of workers is equal to the number of profiles that can be processed simultaneously.
2
Data improvement
Attribute mapping
Use various types of derived properties to improve your data quality.
SQL queries
Write your own SQL queries to improve your data quality.
Google Analytics connection
Connect with Google Analytics to retrieve your data and use it in your merchandising.
External data sources
Import external data to use in your sorting formula and more.
DMP/CDP Connection
This option can only be custom-made.
Optional
Demoshop
Demo shop
Use the demo shop for debugging all modules.
Reporting
Search phrases
Insights into search queries in your shop and which algorithms yielded results or not. Apply filters such as date, category and more.
Facets & Filters
Insights into the usage of all filters per category.
Requests
Insights into the number and the type of requests in a certain period.
Tasks
Insights into all different tasks.
Support
FAQ environment
OOnline support environment with articles, best practices and videos.
E-mail support
Mail us for all your questions and issues.
Phone Support
Reach us on the telephone during work hours.
Online user training
Become a Tweakwise expert by following the online user training, and learn how to make the most of Tweakwise.
Dedicated Customer Succes Manager
Your own regular Customer Success Manager as a contact. They will look at possible optimizations for your setup periodically, keep you updated on any relevant developments and proactively propose growth opportunities.
Check-ups
Biannual check-up with your CSM to look at performance compared to benchmark, quick wins and information on new modules and features.
Masterclasses
1x /year
SLA
Standard SLA
Online and technical support during office hours, status monitoring on status page, respond time based on best effort at normal priority and within 8 hours at high priority. Uptime 99,8%.
Extended SLA
Online and technical support during office hours, reachable be emergency line outside office hours, status monitoring on status page and health API, respond time within 8 hours at normal priority and within 4 hours at high priority. Uptime 99,8%.
Optional
Instances
Production
You will get 1 production environment by default.
Acceptance
It's possible to add an acceptance environment. An ACC is nearly identical to production regarding data imports and publications.
20%
Test
It's also possible to add a testing environment, which will only let you update your data in the night.
10%
Development
It's also possible to add a development environment, which will only be able to be updated manually.
10%
Connectivity
Task manager
Module for managing all your tasks. For example, importing and publishing data, importing Google Analytics data or other external data sources. Triggers and such are managed here.
Platform-independent
Tweakwise can be connected to any platform because we use REST APIs.
API implementation
Implementation is done based on various REST APIs. You can find them all on developers.tweakwise.com.
.JS implementation
Implementation is done based on a Javascript. It comes with default styling, and optional custom-made styling can be added.

 
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